report ID:2105512135

thehan
something wrong with my Zotero 5.0.89.
An error occurred with the synchronization function
  • dstillman
    您的 WebDAV 服务器对 PUT 请求返回了 HTTP 400 错误。

    如果您频繁收到此消息，请检查您的 WebDAV 服务器设置，或联系 WebDAV 服务器的管理员。
    If you're referring to a file sync error, you're receiving an HTTP 400 error from your WebDAV provider. If you can provide a Debug ID (different from a Report ID) for a sync attempt that produces this, we can tell you what specific request is failing, but this is almost certainly a problem with the WebDAV provider. (400 means Bad Request, which is a client error, but Zotero works with properly functioning WebDAV servers.)
  • thehan
    Then how to get a Debug ID?
    If I want to provide a Debug ID, what can I do?
  • dstillman
    I linked to instructions.
  • thehan
    edited August 26, 2020
    [error output removed — D.S.]
  • dstillman
    No, we need a Debug ID.
  • thehan
    ok, I will try
  • thehan
    The Debug ID is D630631784
  • dstillman
    <s:exception>TooBigEntity</s:exception><s:message>Posted content length of 525250726 exceeds the limit of 524288000</s:message>
    You're uploading a file that's too big (~525 MB) for your WebDAV server (which is returning the wrong HTTP error code for that).

    You can paste 7RL594RE into the Zotero search bar in All Fields & Tags mode to find the file in question. If you delete it, remember to empty the trash as well.
  • thehan
    ok, thanks for your help.

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