@nabillaw111: Please stop creating new threads with just a Report ID in them. I responded to you here, and this is where you need to respond, with the details I asked for.
@nabillaw111: Again, this is the thread you need to post to with more details if you want help. All the new threads you're trying to create with just a Report ID in them are just being deleted.
@nabillaw111: No other threads of yours are going to be approved. If you'd like help, you'll need to post to this thread, and we're not going to spend further time responding until you demonstrate that you're receiving notifications and will respond to what we say.
When I press the sync button I get thes message Request timed out after 60000 ms
Upgrade Storage
https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce