First time install

simonmiddleton
Is this available to people outside GMU? I've spent most of the afternoon trying to install zotero (various ways), worked through documentation, upgraded my firefox to 3.5.1, tunred everything off and on again a bunch of times but i can't seem to get it to install, any tips gratefully received
  • dstillman
    Could you be a bit more specific about what's not working?
  • simonmiddleton
    Hi Dan,
    I registered etc and then tried installing by clicking on the download, first version 1 and then 2 beta. I got the screens and commands I expected eg "allow" then "install" but no zotero evident once firefox restarted. Then I tried down loading install file and dragging it into firefox. This generated error message below. Then I read through various docs and screens, upgraded the firefox, looked for zotero in view (not there) and add-ons (where I can see copy of 1.0.10 with the message that it will be updated when Firefox is restarted, which it has been a bunch of times) and kept trying to install but without success

    error message.....

    Firefox could not install the file at

    file:///C:/Users/simon/Downloads/zotero-2.0b6.3.xpi

    because: Not a valid install package
    -207


    Many thanks
    simon
  • dstillman
    http://forums.zotero.org/discussion/7989/zotero-beta-will-not-load/
  • simonmiddleton
    OK. Tried this but no luck. Tried regular install and drag and drop (downloaded new version of file first) but no go. Shame.. it looks really good!
  • dstillman
    Try downloading it with another browser and dragging in the XPI.

    This isn't a problem on our end, so there's not much we can do about it.
  • simonmiddleton
    Do you mean explorer or some such? I thought it had to be in firefox. I'll try with a couple of other PCs to see if it's a gremlin in my machine. Thanks for your help.
    best
    simon
  • dstillman
    Yes. If Firefox (for some reason) isn't downloading the file correctly, you can download the XPI with Internet Explorer, Safari, etc. and drag it into Firefox to install it. But it could also be a network problem between you and zotero.org.
  • simonmiddleton
    Dan, if you're still checking this, just tried it on another PC and loaded 2 beta no problem. Any idea what might be wrong with the other one that's blocking the install?
    best
    simon
  • dstillman
    Could be a corrupted Firefox cache (did you restart Firefox after you clearing your cache?) or a temporary network problem. But downloading from another browser and dragging it on should work.
  • adamsmith
    as should putting the .xpi you downloaded on the other computer on a flash drive and dragging it to FF from there. Have you tried that?
  • dstillman
    (If he just installed from Firefox on the other machines, he wouldn't have an XPI, though he could use "Save Link As" to save rather than install.)
  • majikmutton
    In case this is of any use to anyone, I had the same problem (error -207) when trying to upgrade to zotero 2.0b6.3. I tried all of the above suggestions to no avail.

    A work around to this issue is to create a new firefox profile. On my machine the zotero extension then installed to that new profile with no problem.

    At the moment I have a separate firefox profile for zotero, but it should be possible to move all your existing settings/extensions/bookmarks/etc over from the old profile. However, as Mozilla warns, "Using multiple profiles and profile management are advanced features intended primarily for extension developers. Unless you are an advanced user or are troubleshooting a specific problem with Firefox, you should avoid using multiple profiles."

    Hope that helps.
  • karol
    I had the same problem. Firefox says: Not a valid install package -207.
    The solution for me was to download the zotero-1.0.10.xpi file on my machine and than dragging it to Firefox.

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