Connector on Amazon not saving Authors Names

brgdawson · May 4, 2020

When saving the data of a book on Amazon, the Firefox extension has stopped saving authors' names. I've looked through other discussions but can't find anyone with this issue. Any advice?

adamsmith · May 4, 2020

Could we get a couple of sample URLs please?

brgdawson · May 4, 2020

Sure. E.g. https://www.amazon.co.uk/Adam-Smith-Circles-Sympathy-Cosmopolitanism/dp/0521761123/ref=sr_1_1?dchild=1&keywords=adam+smith+circles&qid=1588607019&sr=8-1

brgdawson · May 4, 2020

Or https://www.amazon.co.uk/Incidents-Life-Slave-Girl-Critical/dp/0393614565/ref=msx_wsirn_v1_4/258-8306101-7522863?_encoding=UTF8&pd_rd_i=0393614565&pd_rd_r=77e1b835-ddb2-40f2-b25a-ec8c0a0cc5fc&pd_rd_w=NlEJG&pd_rd_wg=n6MTt&pf_rd_p=2c73497e-0658-4f6d-8f3c-06c50c0881ec&pf_rd_r=Y8WBJNGYT8S0E73PAQ06&psc=1&refRID=Y8WBJNGYT8S0E73PAQ06

brgdawson · May 4, 2020

Basically, any Amazon book entry - I get the Title, Date, Place of Publication, Publisher, but neither first nor second of an Author's Names

brgdawson · May 10, 2020

Hi - any thoughts about what might be the issue here? Amazon is (regrettably) an important source for saving books to my library. It would be good to try to fix this if possible.

dstillman · May 12, 2020

Try again now. (adamsmith fixed this a couple days ago.)

brgdawson · May 13, 2020

Hi - I'm afraid the problem is not fixed. I still cannot retrieve authors' names from any Amazon webpage.

dstillman · May 13, 2020

It's definitely fixed in general — the pages above work fine for me.

If it's still not working for you, make sure Zotero is set to automatically check for updated translators and styles from the Advanced pane of the preferences, click Update Now, and then click Update Now in the Advanced pane of the Zotero Connector preferences. Then reload the page and try again.