Won't let my sync

  • dstillman Zotero Team
    [JavaScript Error: "Unix error 13 during operation open on file /Users/[…]/Zotero/tmp/83TY2698.zip (Permission denied)" {file: "(unknown module)" line: 0}]

    [JavaScript Error: "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIZipWriter.open]" {file: "chrome://zotero/content/xpcom/file.js" line: 1024}]
    Did you by any chance copy your Zotero directory from another computer or another user account?

    Zotero is getting access-denied errors trying to access its data directory, so either the file permissions are wrong or there's some security software on your computer preventing Zotero from accessing the disk. For the former, you can use File → Get Info on the Zotero directory and make sure that all folders and files under it are writable by your user, but that definitely shouldn't be necessary unless you copied these files from somewhere without using Migration Assistant.

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