Can't sink zotero

cacrisalves
edited April 17, 2020
Hello there,

My online library is empty but when I tried to sink Zotero says I have reached my quota. Please, help?

Many thanks.

Carolina
  • Ewelch99
    Think you mean sync?

    But check your trash and make sure that is empty.
  • dstillman
    edited April 17, 2020
    @cacrisalves: You appear to be syncing with a different account from the one you're logged into, which has a storage subscription but no synced data.

    If you'd like us to transfer your storage subscription to another account, email storage@zotero.org with details.
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