fault reporting "Check your Internet connection" while installing LibreOffice Add-in

tryingtolikezotero
Hello I just installed Zotero standalone and while trying to connect it to LibreOffice I recieved the fault reporting "Check your Internet connection". But I have full internet connection. What to do?
  • tryingtolikezotero
    Background: I alredy connected zotero to firefox but the communication between zotero and officelibre is not working although the items are there.
  • dstillman
    When exactly are you getting this message, and what's the full text of the message?
  • tryingtolikezotero
    first of all, I am quite new in ubuntu, libreoffice and also zotero.
    When was I getting it: Zotero Preferences-> cite -> word processors -> install libereoffice add-in and then while the instalation process.
  • dstillman
    edited March 21, 2020
    See 1 and 2 on https://www.zotero.org/support/reporting_problems for the kind of information we need.
  • tryingtolikezotero
    It's saying: failed to download package files, check you internet connection. Details Failed to fetch http://
  • dstillman
    Clicking "Install LibreOffice Add-in" doesn't do anything involving an internet connection, so we're not going to be able to help you with this unless you explain exactly what you're doing. Can you also take a screenshot of what you're seeing, upload it somewhere (e.g., Dropbox), and provide a link here?
  • tryingtolikezotero
    https://ibb.co/4NHQ8c9
  • tryingtolikezotero
    version => 5.0.84, platform => Linux x86_64, oscpu => Linux x86_64, locale => en-US, appName => Zotero, appVersion => 5.0.84, extensions => Zotero LibreOffice Integration (5.0.22.SA.5.0.84, extension)
  • tryingtolikezotero
    Report ID: 1949467898
  • dstillman
    edited March 21, 2020
    Ah, OK, so you don't have Java installed and it's trying to install it for you. Zotero starts that for you on Linux when you don't have Java but it's the system doing the installation — both the "Install additional software" and "Failed to download package files" dialogs are system dialogs — so you'll need to figure out why APT is failing. You should just install Java outside of Zotero using the system tools, debugging whatever problems you run into (which we can't help with). Once Java is available, Zotero's LO extension will work.
  • tryingtolikezotero
    yes, it worked. thank you so much!

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.