Upgrade StorageSync error report id = 2027407243
Suddenly I am experiencing a sync error that doesn't seem to go away.
[JavaScript Error: "Error 500 for item JURRSMHB in My Library:
ZoteroObjectUploadError: An error occurred"]
[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1305}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
[JavaScript Error: "Error 500 for item JURRSMHB in My Library:
ZoteroObjectUploadError: An error occurred"]
[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1305}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
version => 5.0.82, platform => MacIntel, oscpu => Intel Mac OS X 10.15, locale => en-US, appName => Zotero, appVersion => 5.0.82, extensions => Zotero LibreOffice Integration (5.0.21.SA.5.0.82, extension), Zotero Word for Mac Integration (5.0.24.SA.5.0.82, extension), Shockwave Flash (32.0.0.330, plugin)
UPDATE: sync is working fine on another machine using same network, but remains in error here.
[JavaScript Error: "Error 500 for item JURRSMHB in My Library:
ZoteroObjectUploadError: An error occurred"]
[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1305}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
[JavaScript Error: "Error 500 for item JURRSMHB in My Library:
ZoteroObjectUploadError: An error occurred"]
[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1305}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]
version => 5.0.82, platform => MacIntel, oscpu => Intel Mac OS X 10.15, locale => en-US, appName => Zotero, appVersion => 5.0.82, extensions => Zotero LibreOffice Integration (5.0.21.SA.5.0.82, extension), Zotero Word for Mac Integration (5.0.24.SA.5.0.82, extension), Shockwave Flash (32.0.0.330, plugin)
UPDATE: sync is working fine on another machine using same network, but remains in error here.
If it does, could you separately paste H84CHTDQ and JURRSMHB into the Zotero search bar in All Fields & Tags mode and see what shows up? It seems like those are both notes, created within a second of one another, but the latter is somehow listed as being a child item of the first, which obviously shouldn't be possible. If you recall anything about the creation of those items, that would be helpful.