How do I fully uninstall Zotero?

nickthorpie
Ever since I installed zotero my mac has been crashing nonstop. For example here's my crash log since I sat at my computer 20 minutes ago.

ZoteroSafariExtension_2020-02-09-102424-1_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-102548-2_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-102650-1_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-102751_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103356-3_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103358-1_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103402_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103402-1_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103406_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103509_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103510-1_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103615_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103615-2_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103717-1_Nicks-Macbook-Pro.crash
ZoteroSafariExtension_2020-02-09-103724_Nicks-Macbook-Pro.crash

I'm in a protected boot right now how do I save my laptop?
  • dstillman
    Your Mac itself hasn't been crashing — those are crash logs from the beta Safari connector in the Zotero beta. That's a test release that you only have because you installed the Zotero beta at some point. It wouldn't affect anything else on your system.

    You can simply delete the Zotero beta from Applications and reinstall the main version of Zotero, which doesn't yet include the new Zotero Conector for Safari 13, from the download page.

    But it'd be helpful if you could first 1) provide a Report ID from the Zotero beta and 2) send one of those crash logs to support@zotero.org with a link to this thread. We're aware of potential crashes with earlier versions of the beta connector, but we're hoping they're fixed in the latest version — it's not clear if you're actually running the latest version. We'd like to know that before we release it with the main version of Zotero.
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