Zotero DOI Look Up not working

Zotero recently updated to 5.0.76 and its ability to lookup documents by the DOI produces the following error message:

"Zotero could not find any identifiers in your input. Please verify your input and try again."

I have attempted to enter 10.1016/j.ejogrb.2010.06.023, and the DOI has been verified at doi.org. I read a discussion from 02/2016 that suggests there may be something wrong with the Zotero data directory. I followed the instructions to reset the translators (Reset translators from the Advanced → Files and Folders pane of the Zotero preferences), and I continue to receive the error message.

Debug ID is 1582254369

Please advise.

PS - I also initially had the same error with DOI 10.1371/journal.pone.0186616, however, it was resolved after resetting the translators.
  • The Crossref service used by Zotero and many other tools for DOI lookup has been having trouble for the last few days. Hopefully they'll resolve it soon.
  • Should be fixed on the Crossref end. 10.1016/j.ejogrb.2010.06.023 imports for me
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