Google Scholar Translator Failure

MikeJ9919
Getting this error:

"An error occurred while saving this item. See Troubleshooting Translator Issues for more information."

With this entry in the debug log:

[JavaScript Error: "Error: Failed to find title in "CAROLINA CONVENIENCE STORES, INC. v. City of Spartanburg, SC: Supreme Court 2016"
at ItemFactory.saveItem (eval at (chrome-extension://pbhldkcipcaeniadfnhhdaealdfjgbpj/inject/translate_inject.js:63:4), :619:9)
at scrapeCase (eval at (chrome-extension://pbhldkcipcaeniadfnhhdaealdfjgbpj/inject/translate_inject.js:63:4), :305:11)
at scrape (eval at (chrome-extension://pbhldkcipcaeniadfnhhdaealdfjgbpj/inject/translate_inject.js:63:4), :121:4)
at doWeb (eval at (chrome-extension://pbhldkcipcaeniadfnhhdaealdfjgbpj/inject/translate_inject.js:63:4), :111:3)
at Zotero.Translate.Web.rest (chrome-extension://pbhldkcipcaeniadfnhhdaealdfjgbpj/zotero/translation/translate.js:1382:49)
at loadPromise.then (chrome-extension://pbhldkcipcaeniadfnhhdaealdfjgbpj/zotero/translation/translate.js:1372:39)" {file: "[object Object]"}]

For this page:

https://scholar.google.com/scholar_case?case=4606470081819223726
  • adamsmith
    Confirmed -- that's specifically single case views on google scholar, though. General google scholar import still works, as does importing cases from search results, e.g. https://scholar.google.com/scholar?hl=en&as_sdt=6,33&q=CAROLINA+STORES+v.+City+of+Spartanburg&btnG= for this one.

    We'll look at fixing individual cases, but might take a little.
  • MikeJ9919
    Annoyingly, this seems to have gotten worse. I'm now unable to import from search results. Was there a recent change on this?
  • adamsmith
    No, generally Google Scholar import still works. We'd need an exact URL as you see it. Also make sure you can access the BibTeX on Google Scholar directly by clicking on the quotation marks icon and then BibTeX
  • MikeJ9919
    Thanks. Working now, even though I tried six different ways yesterday to get it to work. I suspect something may have temporarily gone wrong on Google's end.
  • adamsmith
    If you use Google Scholar a lot to download data it will lock you out temporarily; that's most likely what you saw.
  • arina.pismenny
    Debug ID D35918385. I am unable to save references from Google Scholar.

    Please help.

    [JavaScript Error: "Cannot access contents of url "chrome-search://most-visited/single.html?removeTooltip=Don%27t%20show%20on%20this%20page". Extension manifest must request permission to access this host."]

    [JavaScript Error: "Cannot access contents of url "chrome-search://most-visited/single.html?removeTooltip=Don%27t%20show%20on%20this%20page". Extension manifest must request permission to access this host."]

    [JavaScript Error: "Cannot access contents of url "chrome-search://most-visited/single.html?removeTooltip=Don%27t%20show%20on%20this%20page". Extension manifest must request permission to access this host."]
  • adamsmith
    Same as above:
    We'd need an exact URL as you see it. Also make sure you can access the BibTeX on Google Scholar directly by clicking on the quotation marks icon and then BibTeX
  • arina.pismenny
    Here is a url:
    https://scholar-google-com.ezproxy.gc.cuny.edu/scholar?hl=en&as_sdt=0,33&q=What's+basic+about+basic+emotions?&btnG=

    And yes, it is showing BibTeX fine.
  • adamsmith
    Yes, we're aware that google scholar doesn't import properly when going through a proxy. This will almost certainly work fine without proxy and we're looking at a solution for the proxy issue.
  • arina.pismenny
    Thank you. Is there a way for me to avoid the proxy if I am accessing Google Scholar through my university library website?
  • adamsmith
    Probably not -- but is there a reason you need to access it through the library?
  • arina.pismenny
    Hmm... that's how I've always done it. Do you suggest I access Google Scholar directly or just google the article?
  • adamsmith
    I'm suggesting to go to scholar.google.com not just google the article, no.
  • arina.pismenny
    Just tried that. It did not work.
  • adamsmith
    did it redirect you through the proxy, ie.. did you see ezproxy.gc.cuny.edu in the URL?
  • arina.pismenny
    No, no proxy this time https://scholar.google.com/scholar?hl=en&as_sdt=0,31&q=Sex+in+the+head&btnG=
  • adamsmith
    That should certainly work and does for me. What exactly are you selecting, what happens?
  • arina.pismenny
    When the article appears in Google Scholar, I click on the Zotero extension and select the article from the list. It seems as if it is about to add it to the bibliography as it says 'saving to...' my bibliography folder but then it stops. I have some luck adding articles to bibliography when I open the .pdfs in Google Scholar.
  • adamsmith
    Does it matter which article you're selecting?
  • arina.pismenny
    Doesn't seem so. I've tried a number of different ones.
  • dstillman
    As above, check if you can access the BibTeX manually through the Google Scholar interface. If this isn't working for you, there's a good chance Google is simply blocking downloading of the BibTeX, particularly if you've recently saved a lot of items.

    If you can access the BibTeX manually, can you provide another Debug ID from the connector for a save attempt? The one you provided above wasn't valid.
  • vcg225
    What can I do if Google is blocking the download? I can't see the BibTeX for my citations...
  • dstillman
    I'm afraid we can't help with that. You can try clearing cookies or using incognito mode.
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