My library desappear

Truffotaurelie · September 13, 2019

Hello !
I used the same computer, but my library desappear.I just have the document that I share in a group library. All my personal date desappeared.. Can someone help me. I need it !!

dstillman · September 13, 2019

What exactly do you mean? You opened Zotero and it's blank? Something else?

Basically, see this:

https://www.zotero.org/support/zotero_data#locating_missing_zotero_data

DWL-SDCA · September 13, 2019

Maybe, this from @dstillman a year ago. Do you mean that you're missing the whole left-hand pane? If so, you collapsed it by mistake, so you should look for the splitter at the left edge, which you can click or drag to restore the left-hand column.

Perhaps, this advice could be added to the linked page. This is a common problem with new and experienced local Zotero users.

Truffotaurelie · September 15, 2019

How can I send you a screen shot ? Actually, In the file library, I have no reference anymore and I had a lot some days before.. I don't know why..
All my reference are still in a paper, can I import it again ?

dstillman · September 15, 2019

You can post a screenshot to Dropbox or another file-sharing site and post a link here.

Truffotaurelie · September 15, 2019

https://drive.google.com/file/d/1SXpQ5DXYdKe7gASW4A5m4UKVsX9W8DVH/view?usp=sharing

The link with a screenshot of my zotero. Just ine file, because I import it after the problem appear

dstillman · September 16, 2019

You (or someone with access to a synced computer) appear to have deleted a large number of items on September 10. To restore them, your only option would be to restore from a backup of your Zotero data directory and then overwrite the online library (as explained in the next section there).

If you think you might have another computer where the deletions haven't yet been downloaded, you could disable the network connection on that computer and open Zotero to see if the data is there.