I get this message "An error occurred while saving this item. See Troubleshooting Translator Issues"

hebaaref
While on google scholar and with any paper I get this message "An error occurred while saving this item. See Troubleshooting Translator Issues for more information."
  • hebaaref
    Please help me, I need to get this done ASAP
  • DWL-SDCA
    edited August 27, 2019
    The best way to deal with this is to follow the Google Scholar link to the publisher's site and download the item metadata from there. The metadata is likely to be more accurate and complete when obtained from the publisher.

    I recognize that this requires additional effort but GS policies govern the amount (number) of items you can save within an arbitrary time frame. If exceeded you are blocked from downloading additional items. There are no blocks on linking to publisher sites.
  • adamsmith
    More details here: https://www.zotero.org/support/kb/site_access_limits

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