Online Library not Syncing with local library

anneleis
edited July 11, 2019
Hi, I have been trying to sync my local library with the online library but am getting an error message.
I have submitted a report with ID: 1083608825
Any help would be appreciated.
  • dstillman
    Online library updated since restore began (12 != 11)
    Is there a reason you're trying to use the reset options? As that pane says, those aren't meant for normal usage or troubleshooting.

    Restart Zotero and try to sync. If you get an error, provide a Debug ID for Zotero startup through the sync error, using the "Restart with Logging Enabled…" option.
  • anneleis
    Thank you. The debug ID is D2072380765.

    Perhaps it is just a problem with my settings, because this time there was no error message, and yet my online library only has 3 items, and my offline library has thousands. It is saying that it synced, but obviously not.
  • dstillman
    See Step 4 on the Changes Not Syncing page. You've disabled syncing of My Library.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.