Can't use Zotero on Google Docs
Rport ID: 1581838388
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dstillmanCan you say more? What exactly is happening? Does it work in a new document?
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andrebordeauxAfter I click on the Zotero icon, I get the messege "Zotero is updating your document. Please wait…", then a new window pops up saying "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?". In a new document happens the same. Sometimes the Zotero options just get unresponsive.
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adomasvenCould you also submit a Report ID from Zotero itself (rather than the connector)? Make sure that you submit it after producing the error at least once since starting the program.
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andrebordeauxHow do I get this report from Zotero itself?
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bwiernikReport ID above is a link with instructions: https://www.zotero.org/support/reporting_problems
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