Upgrade StorageReport ID 1746524205 Zotero plug-in fails to work in Word Mac
Steps to reproduce:
1. Launch Zotero
2. Launch Word Mac (latest release from office 365)
3. Write some stuff and try to add in-text citations using Chicago style (author-date)
4. Get the error message "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?"
I duplicated the original document and also copied and pasted the entire content to a new document. The problem still exists. And I even made a new document entirely from scratch and tried adding some citations. I still get the same error. So, I don't think it is a problem with the content in the original document. Please help me!
1. Launch Zotero
2. Launch Word Mac (latest release from office 365)
3. Write some stuff and try to add in-text citations using Chicago style (author-date)
4. Get the error message "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?"
I duplicated the original document and also copied and pasted the entire content to a new document. The problem still exists. And I even made a new document entirely from scratch and tried adding some citations. I still get the same error. So, I don't think it is a problem with the content in the original document. Please help me!
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poettliWhat is the version of your Zotero?
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adomasven@phmak1478 What is the specific version number of Word you are using (e.g. 16.26)?
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phmak1478Thanks for the comments. I just updated Zotero to the latest version and the problem is solved.
This discussion has been closed.