Report ID 1746524205 Zotero plug-in fails to work in Word Mac

Steps to reproduce:

1. Launch Zotero
2. Launch Word Mac (latest release from office 365)
3. Write some stuff and try to add in-text citations using Chicago style (author-date)
4. Get the error message "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?"

I duplicated the original document and also copied and pasted the entire content to a new document. The problem still exists. And I even made a new document entirely from scratch and tried adding some citations. I still get the same error. So, I don't think it is a problem with the content in the original document. Please help me!

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