Certificate issues

Hi there
I am having trouble using Zotero at work due to a certificate issue, and need to get some details re: what is required for Zotero to work in order to have it cleared by the IT department. The things I need to know are:

IP addresses used?
Ports numbers?
URLs?

Would very much appreciate assistance if anyone can answer this as Zotero is such a great resource.
Thank you
Laura
  • edited December 11, 2018
    Zotero is essentially a web browser — it connects to the web for all sorts of functions, from syncing to retrieving metadata to saving snapshots and PDFs — and to function properly it needs the same access as your browser. If you're getting an certificate error in Zotero because your IT department is using a custom certificate authority to monitor traffic, you can follow the certificate override instructions so that it functions the same as your web browser (with whatever monitoring or site restrictions you get normally).
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