note edit colum turns to read-only

umg315 · October 12, 2018

I noticed a strange behaviour: When I delete an item or empty trash, sometimes the note edit column switches to "read-only" (for both standalone and attached notes). Meaning, I cannot place the cursor into the text field, nor type anything, and the formatting buttons are greyed out.

It goes away after I restart zotero, but it's a bit inconvenient. Did anyone else run into this?

dstillman · October 12, 2018

We've never heard of anything like that.

Are you saying this happens when you view items not in the trash? (Items in the trash are read-only.) Is this in your personal library or in a group?

Can you provide a Report ID after it occurs?

umg315 · October 12, 2018

It happens with all items, in my personal library. This time I got it after restoring a note from trash. Could it be a Windows 7 issue?

Report ID is 1362377943, but it says no errors occured.

dstillman · October 13, 2018

Can you 1) restart Zotero and 2) generate a Debug ID (different from a Report ID) for triggering this, and say that exact steps you're taking?

umg315 · October 13, 2018

ok, so that's what I did:
- Restart
- enable Debug Output Logging
- Restart with logging enabled
- Create a standalone note
- Move to trash
- empty trash
- submit output, with ID710754905

Thank you for looking into it!

dstillman · October 15, 2018

You left out some steps there. What are the steps through actually reproducing the problem?

https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce

dstillman · October 15, 2018

But I can reproduce the problem by following these steps and then switching back to a note in My Library. We'll fix. Thanks.

dstillman · October 15, 2018

This should now be fixed in the latest Zotero beta.

umg315 · October 15, 2018

Thank you !