Error when saving papers from sciencedirect
From yesterday (Aug. 23, 2018) on, an error continuously occurs when I save items from sciencedirect using Zotero connector for Chrome.
The error message says, "An error occured saving with ScienceDirect. Attempting to save with using Embedded Metadata instead."
As a result, items can be saved to Zotero, but information about the authors is missing, and PDF is not downloaded even if I have full access to it. No such error occurs when saving items from other websites (e.g. sciencemag.org, PNAS.org). Restarting Zotero, Chrome, and computer does not help at all. The same problem also happens to a colleague who uses Zotero.
Can anybody help?
The error message says, "An error occured saving with ScienceDirect. Attempting to save with using Embedded Metadata instead."
As a result, items can be saved to Zotero, but information about the authors is missing, and PDF is not downloaded even if I have full access to it. No such error occurs when saving items from other websites (e.g. sciencemag.org, PNAS.org). Restarting Zotero, Chrome, and computer does not help at all. The same problem also happens to a colleague who uses Zotero.
Can anybody help?
This discussion has been closed.
The problem occurs whether proxied or direct.
It's also not about updating Zotero, but just the translators, which you can do from the general tab of the Zotero preferences or from the connector preferences.
Here is a link from sciendirect that zotero connector dose not work.
https://www.sciencedirect.com/science/article/pii/S0141029616309099
I've try to update the connector and use it with other papers in Sciencedirect but same problem still occurs, no authors' name and pdf files.
I think that this problem happened to me since yesterday.
I think I see what's going wrong
I've had this same error started popping up when trying to save from ScienceDirect, which used to play just fine with Zotero. I don't see a resolution in any of the threads on this topic. Does anybody have any suggestions on how to fix this?
https://doi.org/10.1016/j.solener.2017.01.048
https://doi.org/10.1016/j.solmat.2016.05.019
Now, resetting/updating the translators in the connector plug-in does not fix the problem.
Debug ID is D1659510632
1. Open the Zotero Connector preferences
2. In the Advanced tab of the Zotero Connector preferences, check the box next to “Enable Logging.” Do not close this tab.
3. In a new tab navigate to https://www.sciencedirect.com/science/article/pii/S0927024816301209?via=ihub
4. After the page loads, hit the Zotero button and wait for the save to finish/fail.
5. Go back to the Advanced tab of the Zotero Connector preferences, uncheck "Enable Logging" and click Submit to Zotero Server.
Can you reset translators in both Zotero and then the Zotero Connector and try again, and provide another Debug ID if it still fails?