Upgrade StorageWord plugin freezes Zotero (Mac Mojave, Word 16.15, Zotero 5.0.53)
Hi all,
I have tried to find a post about my problem here, but couldn't find another one.
For the past days (and after multiple attempts to update / reinstall both Zotero and word), Zotero freezes whenever I click in Word on the Zotero tap, independent of which icon. I tried to reinstall the plugin, tried to debug the library, and tried to add a citation to a new document, all unsuccessfully. I have included the error-message received after force-quitting Zotero, in case this helps?
Thank you very much!
Simon
https://drive.google.com/file/d/1DATt34KCdyzcjIaXK24frK3ImiCwFYkZ/view?usp=sharing
I have tried to find a post about my problem here, but couldn't find another one.
For the past days (and after multiple attempts to update / reinstall both Zotero and word), Zotero freezes whenever I click in Word on the Zotero tap, independent of which icon. I tried to reinstall the plugin, tried to debug the library, and tried to add a citation to a new document, all unsuccessfully. I have included the error-message received after force-quitting Zotero, in case this helps?
Thank you very much!
Simon
https://drive.google.com/file/d/1DATt34KCdyzcjIaXK24frK3ImiCwFYkZ/view?usp=sharing
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
https://support.office.com/en-us/article/Update-history-for-Office-Insider-for-Mac-83d11f86-ef3c-48df-889e-9fda3cc66f5c
Insider/beta versions of Word often break extension functionality, and Zotero is not guaranteed to work with them. You should disable Insider builds from the Update menu in Word, uninstall Word, and re-install the release version of Word (currently 16.14).
In the meantime I will have to switch to my Windows 10-partition, no betas and insider versions there :)
have a great day and again thanks for the quick replies!
No problems on High Sierra so far, so it seems save to assume that it is a Mojave issue.