Upgrade StorageZotero not syncing properly
Hi,
I have a problem with the syncronisation. I use two computers. I worked for a long time on one computer and then I had to change the computer and later I found out that some part of my files are not in Zotero of second computer. I checked the files in browser version of Zotero and they are not there too. I checked from my first computer, all the checkmarks for syncronisation are checked and I synced by green sync icon repetedly and I wait every time for it to complet and then I check the online version, but still my files are absent. What can I do?
I have a problem with the syncronisation. I use two computers. I worked for a long time on one computer and then I had to change the computer and later I found out that some part of my files are not in Zotero of second computer. I checked the files in browser version of Zotero and they are not there too. I checked from my first computer, all the checkmarks for syncronisation are checked and I synced by green sync icon repetedly and I wait every time for it to complet and then I check the online version, but still my files are absent. What can I do?
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
https://www.zotero.org/support/kb/changes_not_syncing
https://www.zotero.org/support/kb/files_not_syncing
I read both discussions, and none is applicable to my problem. I use the same account, I wait for it to sync, but only part of my files are synced, and I don't get any error notifications. I can't see the file itself. For example, one of my collections has more than 50 items, and I can see only 3 of them in online version.