i am so near...i can´t sync!

edited June 6, 2018
overcame serious problems. my windows 7 did not integrate zotero to the word processor (libre office). try for weeks, search in forums and others and I did not find an answer that satisfies me.
Now change machine, and zotero is already integrated into the word, the new problem is: I can not synchronize it!
I put my username and password (with what I accessed here) and I get an error. Change the password and keep giving me error.

SSL certificate error while trying to connect to api.zotero.org

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