Zotero connector not working
Hi
I am working on a mac using Chrome.
I no longer got the chrome extension icon on the right of my browser so I downloaded the latest extension. When I shut down and reopened Chrome and Zotero, I could see the icon.
However, when I try and download a PDF from Chrome to Zotero, I get an error message 'An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information'.
I have the latest version of Zotero (5.0.48) and the latest extension.
I tried shutting the computer down and re opened and I still get the same error message.
Any help appreciated.
Elroy
I am working on a mac using Chrome.
I no longer got the chrome extension icon on the right of my browser so I downloaded the latest extension. When I shut down and reopened Chrome and Zotero, I could see the icon.
However, when I try and download a PDF from Chrome to Zotero, I get an error message 'An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information'.
I have the latest version of Zotero (5.0.48) and the latest extension.
I tried shutting the computer down and re opened and I still get the same error message.
Any help appreciated.
Elroy
-
bwiernikWhat URL?
-
elroy77Sorry?
-
elroy77https://www-tandfonline-com.ezproxy.lib.rmit.edu.au/doi/pdf/10.1080/10361146.2017.1364342?needAccess=true
-
adomasvenCould you submit a Report ID from the Zotero Connector after attempting to save the page and it failing?