Report ID 527478827

Error in syncing Zotero. Sent in the details.
  • [JavaScript Error: "Download request 1/VP7N3JJW failed"]

    [JavaScript Error: "Win error 145 during operation removeEmptyDir on file E:\OneDrive - Washington State University (email.wsu.edu)\Documents\Info\3 My References\Zotero\storage\VP7N3JJW (The directory is not empty.
    )" {file: "(unknown module)" line: 0}]

    version => 5.0.47, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.47, extensions => Zutilo Utility for Zotero (3.0.3, extension), Zotero Word for Windows Integration (5.0.8.SA.5.0.47, extension), ZotFile (5.0.8, extension), Shockwave Flash (29.0.0.171, plugin), Zotero LibreOffice Integration (5.0.13.SA.5.0.47, extension, disabled)
  • Don't store your Zotero data directory in a cloud storage folder like OneDrive. You'll corrupt your database and experience various other problems.

    You should move it out and check database integrity from the Advanced → Files and Folders pane of the Zotero preferences.
  • (If this is a shared computer and the E: drive is automatically mounted when you log in, you may need to look for other options, like keeping your data directory on a USB drive and pointing Zotero there.)
  • Thank you, I moved it off of OneDrive and that fixed it.

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