Updated Zotero: error 'citation is undefined'
Dear Zotero community,
After updating Zotero today , I am no longer able to create new citations, not in already existing word documents , neither in a new word document. The message I get is the following: "Zotero experienced an error updating your document. citation is undefined
I've browsed the forum already, but have no idea what to do. If someone could direct me towards a solution that would be very much appreciated, many thanks in advance !
Best
After updating Zotero today , I am no longer able to create new citations, not in already existing word documents , neither in a new word document. The message I get is the following: "Zotero experienced an error updating your document. citation is undefined
I've browsed the forum already, but have no idea what to do. If someone could direct me towards a solution that would be very much appreciated, many thanks in advance !
Best
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dstillmanCan you provide a Report ID?
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CaprioliMauroyes, here you go: 1136512704
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dstillmanSorry, this was a bug in a just-released version, which we've since pulled. You can reinstall Zotero 5.0.38 from the download page.
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CaprioliMauroOk , thanks the issue is fixed. Thank you for the fast responses and keep up the good work !
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dstillmanOK, should now be fixed in 5.0.40 as well.
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LayntjieHad the same problem. Report 1384151394. Now sorted, thanks.
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rlserenoedited March 30, 2018I have 5.0.41 and the problem just showed up again. Report: 60815441. Any suggestions? Thanks!
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dstillmanThe latest version is 5.0.42. Make sure you're running that.
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delphine garnierI have 5.0.42, I installed it today and the same error occurs :-(
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dstillmanDoes this happen in a new document? If not, try the Debugging Broken Documents and email us the broken snippet in Step 8 (if you get that far).
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thuylinh21082003Hello. I got the same problem. The report ID is: 197201943
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dstillman@thuylinh21082003: Upgrade to Zotero 5.0.44.
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thuylinh21082003Super. I got it and the problem is fixed now.
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thuylinh21082003Thank you very much.
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frederic.sI'm also had the same error message (version 5.0.44). However, in my case, it was because the Citation was inside an equation bracket.