Problem with et al in bibliography when pulling a source from the web

Hello All,

I am using the Chrome plugin to pull the citation information from this website:

https://www.ncbi.nlm.nih.gov/pubmed/29283704

I have managed to do this no problem. Using the Cite Them Right 10th edition - Harvard style, the citation part of this source displays correctly, (Lee et al., 2017). However, the bibliography is as follows:

Lee, J. W. Y. et al. (2017)

Each authors name should be clearly displayed as per the style requirements, can anyone shed light as to why this is not the case? I have tried with other sources pulled from the web and some have worked and others not.

Is it to do with the metadata of the website page?

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