Zotero crashes after adding paper from IEEE Xplore from Chromium

edited January 27, 2018
Debug log: D2098891558

Debug log contains: Restarted Zotero with debug logging on from the help menu. Added paper from IEEE Xplore. Zotero crashed. Started Zotero again, then submitted debug log.

Reproduction: From IEEE Xplore, opened in Chromium, use the Zotero connector to save the opened paper in your library. To do so, just click the Zotero connector icon. Zotero saves the paper in the library. In Chromium, the Zotero "popup" or hint appears. You can see that loading the abstract record fails, then, Zotero crashes. Sometimes, it stays open long enough so you can see that saving the Full text pdf also fails. Sometimes the full text pdf can be downloaded.

The paper is saved correctly though, sometimes the full text pdf link is saved, too.

Also, Zotero does not crash when the context menu of the connector is used and "Save to Zotero (DOI)" is used.

Error message when started from the console:
/usr/bin/zotero: Zeile 13: 14995 Speicherzugriffsfehler (Speicherabzug geschrieben) "$CALLDIR/zotero-bin" -app "$CALLDIR/application.ini" $*

This translates roughly to:
Line 13: 14995 memory access error (memory dump written)

Zotero data:
version => 5.0.34, platform => Linux x86_64, oscpu => Linux x86_64, locale => de, appName => Zotero, appVersion => 5.0.34, extensions => Zotero LibreOffice Integration (5.0.8.SA.5.0.34, extension), Shockwave Flash (28.0.0.137, plugin)

Chromium version: Version 63.0.3239.132 (developer build)
Zotero Connector version: 5.0.33
  • edited January 28, 2018
    What distro is this?

    You don't say how you installed Zotero, but can you reproduce this running the tarball from the website directly?

    If so, you can provide the URL that's triggering this?
  • This is on Antergos (Arch based). Zotero installed from the AUR.

    I can reproduce the exact same behaviour using the tarball though. Example URL http://ieeexplore.ieee.org/document/6258199/ but you can propably really use any document from there, this is just a random one I used to test right now.
  • That saves fine for me on Ubuntu 17.10.

    Unfortunately people tend to report a lot of weird problems on Arch-based distros. If you're running an outdated or bleeding-edge version, you might try on a more current/stable release.
  • Well, Antergos is at least not as bleeding-edge as Arch itself, and I keep it updated properly. So apparently my solution is to no longer use the Chromium extension.
  • If necessary, you can just disable the option to save PDFs in the Zotero preferences for now, continue to use Save to Zotero, and download PDFs you want manually and drag them to the created item. I would imagine this will go away in an Antergos or Zotero update. (You can also try the Zotero beta, which I believe is based on a slightly newer version of Firefox 52 ESR.)
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