Error with citing to Microsoft Word for Mac

jbwilson6 · January 23, 2018

I have not had any problems performing this function until just recently.

When I attempt to add a citation I receive the following error:

Zotero experienced an error updating your document.

this.registry.citationreg.citationById[c[0]] is undefined

dstillman · January 23, 2018

Can you provide a Report ID and say what Word version this is?

jbwilson6 · January 23, 2018

866410959

Version 16.9

dstillman · January 23, 2018

Are you running the beta version of Zotero on purpose? If not, you should downgrade to the latest release version from the download page. (If you do mean to be running the beta, make sure you mention that in all posts.)

jbwilson6 · January 23, 2018

Oops, didn't realize it was still beta. I downloaded the latest version and that corrected the problem.

Thanks!