Can't access PDFs online or in Zotero Standalone
Hi all,
I was having trouble accessing PDFs on Standalone, so I figured it was a syncing issue. Surprisingly, however, I no longer have access online either.
I have a Zotero.org account with 2 GB of storage. This has worked brilliantly - until now.
However, I do have access to the PDFs in my Group Library.
Any help would be greatly appreciated.
I was having trouble accessing PDFs on Standalone, so I figured it was a syncing issue. Surprisingly, however, I no longer have access online either.
I have a Zotero.org account with 2 GB of storage. This has worked brilliantly - until now.
However, I do have access to the PDFs in my Group Library.
Any help would be greatly appreciated.
Most likely some of your files were simply never uploaded from the other computer — I believe were some situations in Zotero 4.0 where a file upload might not be properly retried if it initially failed. If you provide an example URL from your web library we might be able to say more.
As for providing "an example URL from [my] web library," will this suffice? It is a link to a PDF that is no longer accessible online or in Zotero 5: https://www.zotero.org/bookster808/items/itemKey/BU75HVW8
The linked page explains how to force Zotero on the other computer to upload all remaining files.