I'm having the same problem -- I ran the sqlite command above but it doesn't help. Any of the word menu macros take 5-10 seconds to work, although curiously the Classic Add Citation dialogue is quicker.
This one is ~6,500 words, currently with 51 footnotes and 19 separate citations from the zotero database (which I guess it has to parse when it displays the non-Classic Add Citation dialogue).
It's not unusable, but it's certainly noticeably slower than before the update. Curiously, it's sometimes almost-instant, as before (on the same paper), but it's far from uniform.
The issue you posted on initially was not related to what you are seeing, but the current Beta does include an improvement for citation insertion speed. You should back up your paper if you are going to try the Beta features.
Great, thank you! The usual caveats aside, is it generally safe to install the Beta over the Stable build? (I use Firefox beta as standard, but Zotero's non-stable builds might be flakier)
Your Zotero database is definitely safe, but for this particular beta, the Word functionality has changed considerably so chances are there are still issues there -- so make sure to initially work on a copy of your Word document and save frequently into versioned files (i.e. don't overwrite old copies but create new ones e.g. with a version number or a timestamp in the filename).
Hmm I've installed it and it appeared to work (I got the dialogue with the option to turn off updates) but it's periodically crashing Word when I try to insert a citation, giving this error:
" Zotero experienced an error updating your document.
The remote procedure call failed. [getNoteIndex:field.cpp] "
We're seeing a lot of problems with the insider editions of Word (i.e. everything >16). If you're having any problems with Zotero, please downgrade to the latests stable Word release, 15.41
@bookster808 You are on the monthly track of Word, but if you are not experiencing crashing or corruption, then you should be fine with your current version. If you're experiencing problems with using the plugin please start a separate thread.
(@adamsmith for Windows the Insider vs Stable version numbers are a bit morecomplicated. And 16.9 just came out for Mac, we're working on a fix for problems with that)
Thank you for the input, all. However, I seem to be getting conflicting advice from @adamsmith and @adomasven. Should I downgrade Word? Or is it a plugin issue? Unfortunately it's difficult to trace the genesis of the problem because I updated Zotero and Word 2016 on the same day...
@bookster808 it would still be best if you created a separate thread and describe your situation in full: the size of document, number of citation, the style you are using, when you started seeing slowness and whether it is consistent. Your version of Word should be generally ok to use.
@laurence.diver updating Word should be safe. Working with footnotes is generally slower than inline citations. The current Beta should prompt you to disable automatic citation updates if it gets slow, which should speed it up. If you're having additional issues, like error prompts or Word crashing outright, do report here.
I'm not sure I want to risk the Beta, is it safe?
It's not unusable, but it's certainly noticeably slower than before the update. Curiously, it's sometimes almost-instant, as before (on the same paper), but it's far from uniform.
"
Zotero experienced an error updating your document.
The remote procedure call failed.
[getNoteIndex:field.cpp]
"
https://support.office.com/en-us/article/about-office-what-version-of-office-am-i-using-932788b8-a3ce-44bf-bb09-e334518b8b19#ID0EBCAAA=Mac
My Word version is 16, here's the full build info:
"Microsoft Office 365 ProPlus
Version 1705 (Build 8201.2213 Click-to-Run)
Deferred Channel"
(no idea what the last line means). I'm running on Windows 10 (v 1709, build 16299.192)
https://www.zotero.org/support/word_processor_plugin_troubleshooting#plugin_not_working_with_word_insider_versions
(@adamsmith for Windows the Insider vs Stable version numbers are a bit more complicated. And 16.9 just came out for Mac, we're working on a fix for problems with that)
@laurence.diver how frequent is the crashing?
I'll keep using it today and let you know. I did get a notification about an Office update being available -- I presume I should ignore that for now?
Any help would be most welcome - thank you.
@laurence.diver updating Word should be safe. Working with footnotes is generally slower than inline citations. The current Beta should prompt you to disable automatic citation updates if it gets slow, which should speed it up. If you're having additional issues, like error prompts or Word crashing outright, do report here.