Zotero connector not working on newspaper sites?

sharachchandra · December 12, 2017

Am using Zotero 5.0.30

Till the other day I had no problem downloading newspaper stories into zotero. But today these links (2 different newspapers) are not working (tried different libraries in case it was storage related).
http://www.thehindu.com/news/cities/bangalore/over-900-apartments-yet-to-install-stp-bwssb/article19717156.ece
http://www.deccanherald.com/content/647680/mayor-told-get-stp-rule.html

Any tips?

adomasven · December 12, 2017

Could you submit a Report ID?

adamsmith · December 12, 2017

@adomasven do those work for you?

sharachchandra · December 12, 2017

Report ID: 1097785620

adomasven · December 12, 2017

See https://www.zotero.org/support/troubleshooting_translator_issues

adomasven · December 12, 2017

Actually, don't. There is a bunch of [JavaScript Error: "Invalid proxy https://login.%h/%p: TypeError: parts[2].split(...).pop(...).match(...) is null"] errors in the report log.

You should go into Connector Preferences -> Proxy and fix or remove that proxy entry. A proper schema should look something like `https://%h.proxy.university.edu/%p`

Do you have an idea where this entry could have come from?

sharachchandra · December 12, 2017

There seemed to be a spurious proxy entry below my real one (university related). BUT: "enable proxy redirection" is turned off. so how does this matter. And deleting that entry has not fixed the problem.

sharachchandra · December 12, 2017

And note that I was not having problems on a Google Scholar journal paper.

adamsmith · December 12, 2017

What exactly happens, though?

sharachchandra · December 12, 2017

Problem seems tied to newspapers: when I go to a 3rd newspaper site: https://economictimes.indiatimes.com/opinion/poke-me/poke-me-rallying-to-protect-our-rivers-is-great-but-lets-get-the-science-right/printarticle/60412430.cms
I am able to save to zotero, but the popup says that 'failed to save: error occurred trying to save embedded metadata" or something like that (pop up tends to disappear quickly)

sharachchandra · December 12, 2017

But just to add that I did not have these problems a few months ago, and have records saved from Deccan Herald as recently as 6th Dec. (certainly post-zotero 5)

adamsmith · December 12, 2017

which browser which OS? There's something weird about the pages, but still trying to narrow that down.

sharachchandra · December 12, 2017

Firefox 52.4, Win7x64.
Tried also with Chrome 62. No luck

adamsmith · December 12, 2017

Do you get the newspaper icon on the Hindu? Have you tried disabling all other addons/Extensions?

sharachchandra · December 12, 2017

I don't get the newspaper icon on any of the pages: Deccan Herald, Hindu, or even Times of India or Bangalore Mirror

https://timesofindia.indiatimes.com/city/bengaluru/old-apartments-in-bengaluru-seek-exemption-from-mandatory-stps/articleshow/60809819.cms

http://bangaloremirror.indiatimes.com/bangalore/others/stp-games-pollution-board-corners-flat-owners/articleshow/61427251.cms?

But from the Times page above, I am able to save to zotero, and no error messages
But not from Bangalore Mirror.

All this is recent, I am sure. So it is likely related to some upgrade in zotero that happened in the last few weeks.

sharachchandra · December 12, 2017

Reason I have not bothered to try with add-ons disables is a) the same configuration was working a few weeks ago, and b) I encounter the same problem on Chrome, which has a very different set of add-ons

adamsmith · December 12, 2017

well, it's mostly working for me, so makes sense to remove variables.
FWIW, all these pages take a long time before they're fully loaded for me and trying to save before they're fully loaded does typically fail. If I had to guess, I'd blame this on ads or other common javascript on those pages.