Couldn't login

  • bwiernik
    You will need to provide more detail. What exactly are you doing and what is happening?
  • Yangli Zheng
    report ID：543184004
    It says Zotero cannot access your login information, possibly due to a corrupted Zotero logins database.

    Close Zotero, remove cert8.db, key3.db, and logins.json from your Zotero profile directory, and re-enter your Zotero login information in the Sync pane of the Zotero preferences.

    When i login and it says Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]
  • dstillman
    Did you try what it suggests?

    https://www.zotero.org/support/kb/profile_directory
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