Upgrade StorageNew updates and troubles with word processor plugin
Hi everyone, I've seen there have been changes to Zotero for Firefox users so I adapted myself to it.
I upgraded to Firefox 57 and installed Zotero standalone 5.0 and the new Zotero connector (5.0.26).
The problem is the Zotero toolbar within MS word disappeared after the upgrade. I use the 2016 version for Mac (OS X El Capitan).
I tried everything, I think, following all the instruction here (https://www.zotero.org/support/word_processor_plugin_installation).
I tried to manually install it, I went through the troubleshooting page and apparently it's all right, the Zotero.dotm file is where it's supposed to be, but still no icons in MS word toolbar.
I hope someone can help me, please, I'm desperate. I have to submit an article and the idea of inserting all the citations manually kills me.
I upgraded to Firefox 57 and installed Zotero standalone 5.0 and the new Zotero connector (5.0.26).
The problem is the Zotero toolbar within MS word disappeared after the upgrade. I use the 2016 version for Mac (OS X El Capitan).
I tried everything, I think, following all the instruction here (https://www.zotero.org/support/word_processor_plugin_installation).
I tried to manually install it, I went through the troubleshooting page and apparently it's all right, the Zotero.dotm file is where it's supposed to be, but still no icons in MS word toolbar.
I hope someone can help me, please, I'm desperate. I have to submit an article and the idea of inserting all the citations manually kills me.
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adamsmithMac or Windows? If Mac, which version exactly?
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Kira NekoI'm sorry I just edited the original post. Mac (OS X El Capitan).
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adamsmithWhat Word version exactly -- you should have 15.38 upwards (I think current is 15.40).
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Kira NekoVersion 15.13.3... Do you think I should just update Word, too?
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adamsmithyes, definitely. Problems with the Zotero (and many other add-on) icons not appearing are known for old Word 2016 for Mac versions.
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Kira NekoWord updated, Zotero toolbar magically materialized. It didn't come up to my mind that Word could be the problem, thank you so much!
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