Help! I opened Firefox and the Zotero icon is no longer appearing and I cannot access libraries!

shiracarroll · November 14, 2017

Please advise asap!

Rintze · November 14, 2017

Follow the steps under the header at "OK, if I’m running Zotero for Firefox, what do I have to do?" at https://www.zotero.org/blog/zotero-5-and-firefox-faq/

Rintze · November 14, 2017

In short, today Firefox 57 was released which breaks compatibility with Zotero for Firefox 4.0.x. To be able to continue to use Zotero, install the Zotero Connector for Firefox and Zotero 5.0 from https://www.zotero.org/download/. Unlike Zotero for Firefox, Zotero 5.0 is a regular standalone program on your computer, so you have to open it separately from your web browser.