Files not syncing

This discussion was created from comments split from: lost attached files and database.
  • edited November 7, 2017
    I am having the exact same problem for the first time. I can access my new files on the computer where I add them to Zotero, but when my other computer syncs I get this new error message saying "The attached file could not be found. It may have been moved or deleted outside of Zotero, or, if the file was added on another computer, it may not yet have been synced to zotero.org." I have been using the same workflow for months without problems, so something must have changed on Zotero's end. Any assistance would be appreciated. Thanks!

    Resolved. Saw error beside first computer sync, so hit sync. It "worked." Then synced a few more times, waited, and an error appeared again. Then synced again. Now it works. Not the greatest user experience, but all good now.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.