[Report ID: 1659358247] Cannot export library to Zotero RDF format in Zotero 5.0.23

jcwx86
Report ID: 1659358247
OS: Ubuntu 16.04 LTS (64-bit)
Zotero version: 5.0.23

When I try to export my entire library in Zotero RDF format with the "Export Files" checkbox ticked, this fails after a few seconds with the following error message:

"An error occurred while trying to export the selected file."

If I uncheck the "Export Files" box, the export completes without issue.

Steps to reproduce:

1. From the "File" menu, select "Export Library..."
2. In the "Export..." window, select Format: "Zotero RDF" and check "Export Files" checkbox.
3. Select "OK"

Any help would be appreciated.
  • adamsmith
    We'd also want debug output for the failed export, please:
    https://www.zotero.org/support/debug_output
  • jcwx86
    Hi,

    Thanks for your response. I have just generated a debug log: debug ID D223996756.

    For completeness: Since submitting the report ID Zotero did a background update to 5.0.24, so the debug ID is for this updated version. The error still occurs under exactly the same circumstances.

    Thanks.
  • adamsmith
    @dstillman could you check the debug & error report, please?
  • dstillman
    @jcwx86: Can you download the latest 5.0 Beta and see if that fixes this?
  • jcwx86
    Sorry, I didn't seem to get an e-mail update for your latest reply and have only just checked this thread. Yes, I'll try the 5.0 beta shortly. Presumably if I install the binary in a different location and point the beta to my existing library, I will be able to go back to using the release version afterwards?
  • jcwx86
    Hello again. Sorry, I never got around to testing the beta due to being very busy with work!

    Happily, I can now report that this issue seems to have been resolved in an update to my Zotero client. On my current version (5.0.30), I can follow the steps to reproduce and Zotero will export the library and files without raising an error.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.