problem syncing to zotero 5.0 from new macbook

gregpriest
My macbook died and i got a new one. downloaded zotero 5.0.23. I have a backup of my old zotero data, which I've downloaded to the zotero directory on my new mac, and ive confirmed that the data is also still on the zotero server. When I go into preferences/sync, it will let me enter my username and password (which i've confirmed are correct by logging in at zotero.com), but the Set Up Syncing button remains grayed out. The Reset button is also grayed out. So I can't set up sync, and as far as the standalone app knows, I have no data. Any suggestions?
  • dstillman
    Are you by any chance trying to drag and drop your password from a password manager instead of typing or using copy and paste?
  • gregpriest
    I used copy and paste, but it was from a password manager. I typed it in instead, and that worked. Thanks so much for your help!
  • dstillman
    It looks like this wasn't working when using right-click -> Paste instead of Cmd-V. Fixed for the next version — thanks.
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