The attached file could not be found
I am using Zotero 5.0.21. And since a few days I have noticed that when I open an attachment associated with an item (e.g. a pdf of an article), then I get this error:
"The attached file could not be found. It may have been moved or deleted outside of Zotero, or, if the file was added on another computer, it may not yet have been synced to zotero.org."
My computer is the principal user of my zotero account, I only syncing for backing up my zotero on a cloud. I opened up the zotero folder and I see the folder structure and I can see the pdf files. I am not sure how to resolve this issue. Any help would be appreciated.
"The attached file could not be found. It may have been moved or deleted outside of Zotero, or, if the file was added on another computer, it may not yet have been synced to zotero.org."
My computer is the principal user of my zotero account, I only syncing for backing up my zotero on a cloud. I opened up the zotero folder and I see the folder structure and I can see the pdf files. I am not sure how to resolve this issue. Any help would be appreciated.
If the file is stored in Zotero, if you go to the same icon on zotero.org, can you open the PDF from there?
In Zotero, the pdf files are as a pdf-type icon.
I am not using zotero.org for syncing my data.
cheers,
https://www.zotero.org/support/debug_output
version => 5.0.21, platform => Linux x86_64, oscpu => Linux x86_64, locale => en-US, appName => Zotero, appVersion => 5.0.21, extensions => Zotero automatic export (1.2.4, extension), Zotero LibreOffice Integration (5.0.6.SA.5.0.21, extension), Shockwave Flash (27.0.0.130, plugin), zotxt (0.1.35, extension, disabled), Zotero Better Bib(La)Tex (1.6.100, extension, disabled)
(2)(+0041168): Attachment file '/home/fran/Cloud/zotero/storage/SUT4FPT3/jhung1906.pdf' not found
(3)(+0000006): API key not set -- skipping download
(2)(+0000012): Attachment file '/home/fran/Cloud/zotero/storage/SUT4FPT3/jhung1906.pdf' not found
(4)(+0000083): SELECT IA.itemID FROM itemAttachments IA NATURAL JOIN items I LEFT JOIN itemData ID ON (IA.itemID=ID.itemID AND fieldID=1) LEFT JOIN itemDataValues IDV ON (ID.valueID=IDV.valueID) WHERE parentItemID=? AND linkMode NOT IN (?) AND IA.itemID NOT IN (SELECT itemID FROM deletedItems) ORDER BY contentType='application/pdf' DESC, value=? DESC, dateAdded ASC [4451, 3, '']
(2)(+0001615): Attachment file '/home/fran/Cloud/zotero/storage/SUT4FPT3/jhung1906.pdf' not found
Does your cloud provider have versioning the way e.g. Dropbox does? Could you check when a given file was deleted?