Zotero 5.0 Saving from web pages fails

fernandotc
I am trying to save from a webpage inside HeinOnline, a legal database, and Amazon. When there are several sources of information on one page, the translator icon turns to a folder as expected, and a popup box lists all of the sources I could select as a reference.

I check the box for the appropriate citation and select it. It appears to be saving the citation to Zotero but it never appears at all in my library.

I have tried this numerous times today using Zotero with FireFox.

Amazon URL

(https://www.amazon.com.br/s/ref=nb_sb_noss/144-2745992-3387436?__mk_pt_BR=ÅMÅŽÕÑ&url=search-alias=aps&field-keywords=contrato+almedina)

and HeinOnline

(http://heinonline.org/HOL/LuceneSearch?terms=luis+roberto+barroso&collection=all&searchtype=advanced&typea=text&tabfrom=&submit=Go&all=true)

I'm using Firefox 52.3.0 e Zotero 5.0.21

Thanks
  • adomasven
    edited October 2, 2017
    Appears to be working normally for me. Could you submit a Debug ID for an attempted save from the firefox extension?
  • fernandotc
    edited October 3, 2017
    Hi there, thanks for the quick response. The connector's version is 5.0.24 and the Debug ID is D1993418318.
  • dstillman
    That's from Zotero. We need a Debug ID from the connector.
  • fernandotc
    D1799831450
  • adomasven
    Ok, so this debug ID shows a translation in progress and then a page refresh. You should wait a little longer, amazon saving is quite slow, because Zotero tries to get the best metadata possible there from a variety of sources.
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