Upgrade Storagethis['et-al'].single is undefined
Hi,
I am using zotero 4 with firefox. I want to use my library with a word document but when I try to put in a citation I get a message saying
Zotero experienced an error updating your document.
this['et-al'].single is undefined
What should I do?
Thanks in advance
I am using zotero 4 with firefox. I want to use my library with a word document but when I try to put in a citation I get a message saying
Zotero experienced an error updating your document.
this['et-al'].single is undefined
What should I do?
Thanks in advance
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
https://github.com/Juris-M/propachi-vanilla/releases/download/v1.1.104/propachi-vanilla-v1.1.104-fx.xpi
(You don't have to leave it installed forever, this will just help to figure out if the bug you are having has already been fixed.)
Another option would be to update to the standalone Zotero 5.0 application, which might also be using a newer citation processor version that has fixed this bug.
http://zotero.org/download
Happens when trying to insert a citation (doesn't matter which one), and when trying to do anything within word that involves Zotero - ie. get same error when hitting refresh, or clicking document preferences. I also tried the plugin recommended with no change (https://github.com/Juris-M/propachi-vanilla/releases/download/v1.1.104/propachi-vanilla-v1.1.104-fx.xpi)
It was working fine yesterday, however, I updated Firefox today and since then has not worked. I have tried reinstalling the word plug-in, this did not work.