Zotero Connector in Firefox doesn't grab Place & Publisher from WorldCat.org

lmm_ueller · September 14, 2017

Report ID: 825317300

"Zotero Connector in Firefox" doesn't grab Place & Publisher from WorldCat.org
Steps to Reproduce:
1) Open the following website in Firefox: https://www.worldcat.org/title/hiv-exceptionalism-development-through-disease-in-sierra-leone/oclc/880809048&referer=brief_results

2) Click the Book button in the right-hand corner
3) Check in Zotero Stand-alone 5.0: place and publisher are missing.

Further, Zotero Connector doesn't recognize books on amazon.com, it's not possible to add anything.

Thank your for your help!

adamsmith · September 14, 2017

Unfortunately, there's probably nothing we can currently do about Worldcat -- for whatever reason they don't export that information (if you click on Cite/Export you can see it's missing from the citations and it also is not in the "Export to Endnote/Reference Manager" data Zotero uses). You can try complaining to them; they display the data on the page, so it's not like it's not in their catalog.

For Amazon, could we get a sample URL as well as a debug ID (different from an error report) from the Zotero connector for loading or reloading that page:
https://www.zotero.org/support/debug_output#zotero_connectors_firefox_chrome_and_safari

lmm_ueller · September 14, 2017

Thank you for the fast reply. I sent a request to Worldcat/OCLC.

The Debug ID is D325660839, and sample URL: https://www.amazon.com/HIV-Exceptionalism-Development-through-Quadrant/dp/0816692432/ref=sr_1_1?s=books&ie=UTF8&qid=1505400001&sr=1-1&keywords=HIV+exceptionalism

Strangely, enough it works for other entries like: https://www.amazon.com/gp/product/146963466X/ref=ox_sc_sfl_title_2?ie=UTF8&psc=1&smid=ATVPDKIKX0DER

Thanks again.

adamsmith · September 14, 2017

I can replicate the amazon issue but for me it starts to work as I click on different editions (i.e. Hardcover and then back to Paperback). Does that work for you?
We'll try to figure out what's going on with the Amazon page.

lmm_ueller · September 14, 2017

Yes, it also starts working, when I click on the different editions (Kindle, hardcover, paperback), but then it disappears/reappears again

adamsmith · September 14, 2017

One thing to note is that the icon only changes to the book when the page is fully loaded and that there seems to be more going on with that book page.

lmm_ueller · September 14, 2017

Yes, I'm aware of this, but the page is fully loaded and it still doesn't work, depending on the editions. It's strange. Thanks for your help.

DWL-SDCA · September 14, 2017

I've found success with this Amazon problem by reloading the page. I think that sometimes the Amazon pages seem to fully load but haven't really completed.

lmm_ueller · September 21, 2017

Thank you. I received the following, rather ridiculous, answer from OCLC: "We have reviewed this problem with the WorldCat Discovery Product Team. I wanted to let you know they have decided not to address this issue at this time. It is fixed in WorldCat Discovery." WorldCat Discovery is the proprietary version that is accessible only to subscribers.