experienced error updating document

zamzamfaour · September 9, 2017

HELP.
I keep getting the error "experienced error updating document" and I have no idea what to do. this is happening also in am empty file.
I reported the error and got Report ID: 1630203639

1630203639

dstillman · September 10, 2017

You should start by upgrading to Zotero 5.0, which includes updated word processor plugins.

zamzamfaour · September 10, 2017

I started with that but it didn't help

dstillman · September 10, 2017

We'd need to see another Report ID from 5.0 trying to insert into a new document.

Maat20 · September 14, 2017

I have the same problem, i have to uninstall. I read that word plugging work with zotero 4.0, but i can find a link to download it safely.
Please help, I need this extension as soon as posible.

Thanks

adamsmith · September 14, 2017

What do you mean by "the same problem"? Could you describe what's actually happening (or not) in your case. And no, using the 4.0 version almost certainly wouldn't help, so I wouldn't spend time on trying to downgrade.