Sync never ending

Debug ID D1514373480

The Sync never ends. I tried to connect to dav server, it works. I reseted sync histories, and the problem still happens.

When I was in 5.0.4, Sync is good. But after I updated to 5.0.8, it does not work. I don't know if this is the reason for my problem.
  • That seems to show a WebDAV sync in progress (and a full sync, likely because you reset file sync history). How long have you let it run?
  • About 1 hour.
  • Can we see another Debug ID for that long into the process?
  • edited August 10, 2017
    Looks like I cannot re-porduce that. Today's sync is also very slow, and I get the Debug ID: D574213425 (note that this is for my linux computer, different from the one for Debug ID D1514373480).

    I guess it might be connection problem, and not the bug for the software.

    Many thanks!
  • 5.0.11 should fix a couple errors affecting your sync, though possibly not all. Upgrade to that via Help -> "Check for Updates…" and generate another Debug ID if you're still having trouble after that.
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