Connector isn't working now

Report ID 269858930

Zotero standalone and connector (Chrome) aren't communicating. The articles are not being saved to the Zotero.org site either (which was one suggestion. Sorry to be clueless, not sure what to do next. Have downloaded current versions of each, btw.
  • edited August 8, 2017
    Sorry about that — this was a bug in the latest connector version when used with Zotero 4.0 (and not 5.0). This is fixed in version 5.0.15 of the connector, available now. You can redownload or click "Update extensions now" from the Chrome Extensions pane.
  • I now have version 5.0.15, but it still isn't working for licensed content. (It works fine for free web content.) Any other ideas? Thanks!
  • Upgrade to 5.0.16. If you're still having trouble after that, provide an example URL.
  • Where do I get 5.0.16? I have refreshed, and downloaded again from the Zotero download site -- it's still 5.0.15! Thanks.
  • This is the Chrome connector? 5.0.16 is the current version available — you can see it on the Chrome Web Store listing.

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