Report ID: 1665100494 Zotero causing Microsoft Word to crash
Running Zotero 5.0.4 and Microsoft Office Professional Plus 2016. When inserting a citation into Word (I've been using a keyboard shortcut that I created and had used in previous versions with no problems), Word will freeze and close all documents. Zotero error message states: "Zotero experienced an error updating your document. The remote procedure call failed. [setCode:field.cpp]"
I have replicated this issue three times, and has occurred every time I've attempted to insert a citation. Word will restart with my recovered documents, and no citation will be added.
I have replicated this issue three times, and has occurred every time I've attempted to insert a citation. Word will restart with my recovered documents, and no citation will be added.
https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents