Missing title/menu bar in 5.0

dstillman Zotero Team
This discussion was created from comments split from: Now available: Zotero 5.0.
  • gavinhenning
    I just downloaded 5.0 and the title bar and menu bar are missing. After reinstalling the application and also restarting my computer, the issue continues. Presently I can only add a new item by using the Safari extension. I cannot add via the standalone product and the add buttons are greyed on in my online library.
  • dstillman Zotero Team
    Can you take a screenshot of this, upload it somewhere (e.g., Dropbox, imgur), and provide a link here?

    Also, what macOS version?
  • gavinhenning
    I'm running MacOS Sierra. The link to the screenshot is: https://www.dropbox.com/s/c4or3ok35ifv89o/Zotero No Title-Menu Bars.png?dl=0
  • dstillman Zotero Team
    This was an old issue when El Capitan came out and Zotero was closed in full-screen mode. That was fixed long ago, but it's possible there's a new issue in 5.0, though I can't reproduce it the same way.

    Close Zotero, open your Zotero profile directory (hold down Option and click the Go menu in Finder to get into ~/Library), and move xulstore.json to your desktop temporarily. (If this fixes it we'd want to see that file.) Then try starting Zotero again.
  • gavinhenning
    I went into my library, but don't see a Zotero folder or the xulstore.json file. I do have a Zotero folder, but is in my user profile. I went through all folders in the Zotero folder and don't see the xulstore.json file.
  • dstillman Zotero Team
    In Finder, open the Go menu, "Go to Folder…", paste in ~/Library/Application Support/Zotero/Profiles/

    You should see a profile folder, and there should be a xulstore.json file within that.
  • gavinhenning
    Found it and that worked. What should I do with the xulstore.json file that is on my desktop?
  • dstillman Zotero Team
    Great. Can you email that file to support@zotero.org with a link to this thread?
  • dstillman Zotero Team
    Thanks — this is fixed for 5.0.4, which will be released tomorrow.

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