Problems launching 5.0

This discussion was created from comments split from: Now available: Zotero 5.0.
  • I'm having some problems with this interface - for example, instead of launching as an application, 5.0 launches as a "device" like an external hard-drive or flash-drive. Then if I close the library window (but don't quit the program) the window disappears completely I can't figure out how to open it back up again. Since I can't open the library with the Firefox button any more, I had to quit the whole application and relaunch it. (I was forcibly upgraded this morning when I had to reset my Firefox, but it seems like this isn't quite ready to go!)
  • @isocephaly -- could you start with your operating system and which button for closing the window you're referring to? (FWIW, there is no way I'm aware of -- other than running a very old Zotero beta version -- that'd forcibly upgrade you to 5.0 at this point)
  • edited July 13, 2017
    @adamsmith: 1) The button I used to close the window was the red x at the upper left-hand corner of the window. When I closed it, Zotero was still running, but I couldn't figure out how to get the window back. I had to quit out of the program and relaunch it. I'm using Mac OS 10.10.5.

    2) FWIW, when I tried to download the old extension from Zotero.org, it was no longer avail on the website.
  • edited July 13, 2017
    @isocephaly Ah OK; that's not what I understood by forcibly upgraded, but either way -- could you provide I ask about the information above? We won't be able to help unless we know what you're actually looking at.
  • (And the old extension is still available on the download page.)
  • @isocephaly: It sounds like you're just describing the disk image that Zotero comes in. Nearly all Mac software (other than through the Mac App Store) is distributed this way.

    https://www.zotero.org/support/quick_start_guide#how_do_i_install_it

    When you close the window, it shuts down the program, and you have to relaunch it. If that's not happening for you, something's wrong.
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