error when I try to use word
When I tried to add an entry from my Zotero library to my Word document , I got 'Word could not communicate with Zotero. Please check firefox is running and try again'. My fire fox is running and I am able to add documents to my Zotero library but not retrieve them to input into my word document.
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https://www.zotero.org/support/word_processor_plugin_troubleshooting
Then post back here wth exactly what you did and how it went.