Some added parenthetical citations do not show up in bibliography in Word

erinmcdonnell
Greetings. I'm having trouble with a word document in which most of the citations are correctly showing up in the references list at the end of the word document, but some are not.

I am using a brand new MacBook Pro with Word for Mac. Zotero version 4.0.29.15

I have tried everything suggested per this earlier discussion: https://forums.zotero.org/discussion/31086/items-not-showing-up-in-word-bibliography

I have deleted the suspect references and added them again. I have added them into another location in the document. I have tried changing to a different style and back again. I have pressed the "Zotero Bibliographic Management: Refresh" button until I'm blue in the face. I have opened and closed the document and done all those things again. I've had a collaborator on a different machine try all those things as well.

Then I tried copy and pasting everything over into a NEW word document. Still the offending citations did not show up. I then repeated all the shenanigans above. STILL NOTHING. I'm going a little crazy here.

Suggestions very welcome. I'm a new convert to Zotero from EndNote, but this is really undermining my confidence that by adding in the Zotero references, I can trust that the references list will be complete.
  • bwiernik
    Find one of the citations that isn't working. Right-click on it and click Toggle Field Codes. In the big block of code that shows up, does it say "Zotero" anywhere near the beginning?
  • erinmcdonnell
    Okay, this is hugely hugely embarrassing, but I eventually figured out what went wrong. I will own up to my idiocy in public in case it helps any future EndNote converts. In EN the bibliography is automatically generated whenever you place a citation into the document. I was working with a document that had started in EndNote, and then I went through and replaced all the EN citations with Zotero citations. But what I didnt realize is that in Zotero you have to manually go into some spot in the document and click to say "this is where I want the references list to appear!"

    What made this confusing was that there WAS a references list at the end of the document. In fact, when I chose different styles with Zotero that list would change and be formatted differently. But what tipped me off was that when I selected "edit bibliography" it told me there was no zotero bibliography. I pressed to add one and viola! full references including the previously missing citations.
  • bwiernik
    No idiocy at all. It can sometimes be confusing switching programs, particularly if both use the same system to interface with Word. It's not an uncommon problem to miss converting a few citations ir the bibliography.

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